Administrative Assistant

Please note at least one year of phone-based customer service experience is required for this role. This position will be fully remote, but we are only accepting candidates who live in the following states: NY, NJ, TX, FL, GA, NV, AZ, NC,

Century Consulting Services is a rapidly growing financial services firm committed to providing exceptional financial solutions to our clients. With a focus on integrity, innovation, and client satisfaction, we strive to deliver outstanding results and build lasting relationships. As we continue to grow, we are seeking a dynamic and detail-oriented Administrative Assistant to join our team.

The Administrative Assistant will perform a variety of scheduling and supportive tasks, including assisting our sales team by conducting compliance calls and scheduling client's signing appointments. An ideal candidate should have excellent oral and written communication skills and be able to prioritize and organize their work. Candidate should also be a team player and willing to learn about new tasks and/or processes.

Schedule : Monday-Friday 12:30pm-9:00pm Est

RESPONSIBILITIES

• Conduct compliance calls to confirm clients' understanding of the program prior to signing up.
• Schedule signing appointments for new clients and for current clients to sign legal stipulations.
• Liaise with notaries, sales team, and customer support team.
• Answer and direct phone calls.
• Review documents from the signings to make sure documents are filled out/signed correctly with follow up as needed and keep the client's file updated with the documents.
• Prepare applications and start the enrollment process for clients.
• Input new leads into Century's CRM.
• Assist administrative processes including but not limited to: mailing welcome packets, mailing copies of client's signed documents, mailing letters of representation, and creating USPS/FedEx labels (when applicable).

Q UALIFICATIONS AND SKILLS

• At least 2 years of administrative assistant experience
• Strong technical skills (Mac experience preferred)
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Professional and reliable work ethic
• Strong listening skills with careful attention to detail
• A willingness to learn

BENEFITS

• Paid Training
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Aflac
• Short Term/Long Term Disability Coverage
• 401(k)
• Paid Time Off
• Floating Holiday
• Parental Leave
• Employee Discount
• Employee Referral Program
• Employee Assistance Program

and more!

Ready for a change? Century Consulting Services is the place to be! We're looking for bright minds and bold thinkers to join our team and help shape the future of our company. If you're ready to challenge yourself and make an impact, apply now and let's build something incredible together!