Account Manager

Prophetic Software is not able to sponsor employment visas now or in the future. Candidates must be authorized to work in the United States without current or future sponsorship to be considered for this role.

About Prophetic:

Real estate development is a multi-billion-dollar industry that has run on fragmented data, manual processes, and gut instinct for decades. Prophetic is changing that. We're building the AI-native platform that enables homebuilders, developers, and investors to find, analyze, and act on land opportunities from a single system — powered by proprietary technologies that process billions of data points across all 50 states. We are the market leader in our space, and our customers don't just use the product — they love it. We're not making teams more efficient. We're changing how they operate.

Prophetic is scaling fast — demand is outpacing our ability to hire, and we're just getting started. This is a once-in-a-lifetime team: sharp, low ego, deeply collaborative, and obsessed with building the best product in the industry. Come disrupt an industry with us.

What You'll Do

At its core, this role is about growing accounts and building the relationships that make that growth possible — everything else exists to support that.

• Drive expansion revenue by geography and tier. When clients start searching outside their licensed areas, that's your signal. You identify expansion opportunities, lead the conversation, and close geography expansions and tier upgrades. AMs at Prophetic regularly run expansion deals that in other companies would be handled by sales.

• Become a product expert and strategic advisor to your accounts. You're not just checking in — you're helping clients use our AI tools and data layers to source real deals. You help land acquisition teams find opportunities they wouldn't find without Prophetic. That expertise and trust is what earns you the right to expand the account.

• Own renewals and fight churn proactively. Run campaigns for at-risk accounts — demonstrate ROI, re-engage underutilizing divisions, and right-size accounts to the correct tier. You're not waiting for renewal date; you're building the case all year.

• Own the full customer lifecycle for a book of enterprise accounts. From the moment sales closes a deal, you take the handoff — run an internal huddle with the AE, send the intro email, schedule the external handoff call, configure account access, and lead onboarding. You own health, expansion, retention, and renewal from day one.

• Lead hands-on onboarding and training — often in person. Fly out to enterprise clients and sit with their land acquisition teams division by division. Walk them through our platform and tools in their actual markets. Run refresher trainings when teams need it. The in-person touch is what drives adoption and stickiness — and it's what makes the relationship strong enough to build expansion on.

• Travel to client sites. In-person onboarding is a core part of the role — especially for national enterprise deployments across multiple divisions.

• Work cross-functionally with engineering and product. You are the voice of the customer internally. Submit feature requests, work with internal teams on data accuracy issues, and advocate for what your accounts need on the product roadmap.

• Build and refine the onboarding and enablement playbook. Design pre-onboarding questionnaires, create account plans, document workflows, and build repeatable processes as the team scales. You're expected to help systematize what works — not just run your own book.

What You Need

• 5+ years in enterprise SaaS account management with mid-market or enterprise customers.

• Track record of growing book of business and expanding account value.

• Strong communication skills. You can talk to C-suite and translate their needs into internal priorities.

• Comfort with data and dashboards. You're comfortable using analytics to track health and growth.

• Comfort with AI tooling and automation tools as part of your daily workflow.

Nice to Have

• Experience in real estate, construction, or homebuilding SaaS.

Why Prophetic:

• The team. Wide expertise, sharp, low ego, and genuinely fun to work with. We have each other's backs and we celebrate wins together.

• Real ownership and impact from day one. Our customers make million-dollar decisions on our platform. Your work matters immediately.

• AI-native product and AI-native workflows. Every team — engineering, sales, operations — runs on AI tooling daily.

• Founder-led transparency. Leadership shares the financials, the strategy, and the hard calls with the whole team.

• High growth, high demand. The product works, customers love it, and we are hiring to keep up. No shortage of opportunity here.

• Flexibility. Remote, hybrid, or in-office with a great Portland, OR headquarters.

• Self-starters who thrive in ambiguity. We're a startup. If you need someone to tell you what to do every morning, this isn't the place; if you come alive solving hard problems with smart people, it is.

Benefits (US-based Full-time):

• 100% medical, dental & vision insurance coverage for you; 30% coverage for dependents

• Competitive salary and meaningful early-stage equity

• Unlimited PTO

• Hybrid/Remote stipend

• In-office perks: snacks, drinks, coffee, ping-pong table, and more — plus cuddles from Olive, our in-office Doberman!

• Budget for intra-office travel

• 2–3 annual team meetups in person

How We Work:

These four themes are how we think, build, and lead:

• Truth — Say the hard thing. We speak plainly, flag problems early, and share what's actually going on.

• Precision — Sign your name to it. Our customers make million-dollar decisions on our data. We get the details right.

• Velocity — Speed compounds. Waiting doesn't. We ship daily and launch features every two to three weeks.

• Ownership — Own it, then solve it. We own outcomes, not tasks. If something's broken, we fix it.

EEO:

Prophetic Software is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we make employment decisions without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran or military status, marital status, or any other characteristic protected under applicable federal, state, or local law. We actively seek to build a diverse team and encourage candidates from underrepresented backgrounds to apply. Reasonable accommodations are available upon request for qualified individuals with disabilities throughout the application and employment process.