Account Executive 2

Why UKG:  

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role:

The Sales Executive, Public Safety will focus on selling to named city, county, and regional public safety accounts — including law enforcement and fire organizations — with a hunter focus on net new customers. This individual will help agencies transform their scheduling processes to improve efficiency, compliance, and employee engagement using UKG’s TeleStaff Cloud SaaS solution.

Success in this role requires consultative selling skills and a deep understanding of the unique challenges faced by public safety agencies, such as 24/7 scheduling, union contracts, fatigue management, and accountability to the communities they serve. You’ll act as a trusted advisor, helping departments achieve operational excellence and better serve their citizens through modern workforce technology.

Primary Responsibilities:

• Consistently exceed sales quotas by driving new business in the Public Safety sector.
• Build and maintain a healthy sales pipeline through consistent prospecting, opportunity qualification, and disciplined pipeline management to achieve quarterly and annual sales targets.
• Conduct a high volume of customer engagements, including discovery meetings, solution reviews, pricing discussions, and proposal presentations, to advance opportunities through the sales cycle.
• Maintain accurate opportunity, activity, and forecast data in Salesforce and other sales forecasting tools to support effective pipeline management and business planning.
• Develop and execute strategic territory and account plans focused on generating net new business while expanding relationships within assigned public safety agencies.
• Provide timely follow-up and responsive communication to prospects and customers, ensuring a high standard of professionalism and customer engagement.
• Effectively manage multiple opportunities simultaneously while maintaining strong organizational discipline and attention to detail
• Develop and maintain a strong working knowledge of UKG’s technology and how it addresses the unique workforce and scheduling needs of public safety agencies.
• Maintain an expert understanding of trends in public safety technology and workforce analytics.

About You:

Basic Qualifications:

• 3–5 years of proven success selling complex scheduling solutions or Workforce Management solutions, preferably to public safety agencies.

Preferred Qualifications:

• Demonstrated ability to consistently generate pipeline through outbound prospecting, strategic account planning, and disciplined sales execution.

• Demonstrated success selling into law enforcement, fire, EMS, corrections, or emergency communications

• Highly self-motivated with excellent time management skills and the ability to manage a territory with minimal supervision.

• Highly organized, detail-oriented, and self-motivated with strong problem-solving skills.

• Experience maintaining accurate CRM records, opportunity management, and sales forecasting using Salesforce, Clari, or similar sales tools.

• Proven ability to articulate complex technology in terms that resonate with mission-driven audiences.
• Exceptional communication, negotiation, and relationship-building skills with C-level and departmental leaders.
• Strong sense of accountability, urgency, and follow-through with a commitment to delivering an outstanding customer experience.
• Bachelor’s degree (BA/BS) or equivalent experience.
• Residency within or near assigned territory and familiarity with the public safety landscape

Travel:

• Up to 25%

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer:

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 

Pay Transparency: 

The base salary range for this position is $90,000 to $95,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation.  Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits