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Revenue Cycle Supervisor – Professional Building
Bring your passion to Texas Health so we are Better + Together
Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011
Work Hours: Fully Remote, Full Time Days (40hours) 8:00AM - 5:00PM
Department Highlights:
What You Will Do:
· Assist Revenue Cycle Managers in a supervisory role to ensure efficient and optimal team performance.
· Oversee daily revenue cycle functions and acts as front-line working leader to support and assist day-to-day operations, troubleshoot issues, answer team questions, prioritize follow-up efforts, train, and educate team, as needed.
· Monitor teams’ daily responsibilities, including oversight of activity to ensure timely processing of credits, claims and follow-up on accounts.
· Facilitate cross-training between AR teams and cross coverage, as necessary.
· Conduct quality reviews and monitor productivity metrics. Communicate results to team members. In conjunction with the Revenue Cycle Manager, will determine action plans, up to and including, any necessary PIPs.
· Monitor weekly and monthly metrics and makes necessary adjustments to achieve established revenue cycle goals and benchmarks.
· Work closely with Revenue Cycle Managers to improve processes for quality and efficiencies.
· Demonstrates strong technical skills to review and evaluate trending metric data for root-cause analysis.
· Helps resolve more complex and/or escalated billing, insurance follow-up, and credit inquiries and problems, handling follow-up questions and resolving user discrepancies or errors.
· Consistently organizes, evaluates, and executes on strategies to improve department performance metrics through Epic based reporting packages.
· Oversee and support designated team task (i.e., coverage, escalated reimbursement questions, payor issues).
What You Need:
Education
· High School Diploma or Equivalent 4 Years Experience in PB AR management, insurance follow-up, insurance billing or relevant revenue cycle leadership required Or
· Associate's Degree Business or healthcare related field 2 Years Experience in PB AR management, insurance follow-up, insurance billing or relevant revenue cycle leadership required
Experience
· 4 Years Experience in PB AR management, insurance follow-up, insurance billing or relevant revenue cycle leadership (without degree) required
· 2 Years Experience in PB AR management, insurance follow-up, insurance billing or relevant revenue cycle leadership (with degree) required
Why Texas Health?
At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.
As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.
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