Yoodli AI Roleplays

Resolve complex, high-priority technical issues for EMEA/APAC customers via email and screen share. Serve as a technical escalation point and mentor for other support agents while partnering with Engineering and Product teams for systemic fixes.

The Solutions Engineer acts as a bridge between product, sales, and engineering to guide technical pre-sales conversations and architecture reviews. They are responsible for customer onboarding, integrations, and translating user needs into product insights.

Own and grow a book of strategic upmarket training and coaching partners through complex commercial agreements and renewals. Drive direct revenue and partner-influenced pipelines while enabling partners to effectively sell Yoodli.

Manage enterprise client accounts to maximize satisfaction, retention, and business expansion. Collaborate with sales, product, and leadership teams to ensure seamless customer experiences across the entire journey.