Lead the end-to-end sales process for high-potential restaurant and retail partners while shaping the overall acquisition strategy in Poland. Manage the sales pipeline, negotiate partnership terms, and collaborate with cross-functional teams to ensure partner success.
Wolt - English
11 Remote Job Openings at Wolt - English
Lead the end-to-end sales process to acquire high-potential restaurant and retail partners in the Silesia region. Develop and optimize acquisition strategies using data-driven insights to ensure a scalable and high-quality merchant base.
Analytics Manager, Courier and Logistics Analytics
Wolt - English
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Full Time
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16 days ago
Wolt - English
Lead and grow a team of data scientists to set the strategic direction for the Courier and Logistics domain. Collaborate with Product, Engineering, and Operations teams to drive business outcomes through data-driven decision-making and experimentation.
Lead and inspire a high-impact support team to deliver world-class customer service for customers, partners, and couriers. Analyze data trends to identify improvement opportunities and implement AI-driven automation to optimize workflows.
English speaking Support Associate (Part-Time, Remote)
Wolt - English
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Full Time
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21 days ago
Wolt - English
Handle customer, courier, and merchant inquiries via chat, phone, and email to ensure a positive user experience. Resolve operational issues and escalations quickly while following company policies and internal playbooks.
Lead and manage the support team to ensure high-quality service for customers, restaurant partners, and couriers. Analyze request patterns and collaborate with leadership to optimize customer experience and operational strategies.
The role involves analyzing data to solve business problems, diagnosing problem areas, and designing experiments to influence decision-making. The focus is on driving the growth, engagement, and retention of the Wolt+ premium subscription program.
Lead and develop a team of Support Leads to drive operational excellence and customer satisfaction within the Shared Service Center. Partner with cross-functional teams to implement strategic improvements and enhance the end-to-end customer experience.
Maximize partner performance on the Wolt platform by driving commercial growth through data-driven insights and strategic consultation. Build strong relationships with restaurant partners and collaborate cross-functionally to optimize operational workflows.
Define the analytics roadmap for marketing and prioritize business questions to drive growth and investment decisions. Lead and coach a team of Data Scientists while partnering with senior business and product leaders to improve marketing effectiveness.
Senior Analytics Engineer, People Analytics (one-year contract)
Wolt - English
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Full Time
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10 months ago
Wolt - English
You will build dashboards and reports on key people metrics and transform people data for analytics use cases. Collaborating closely with HR and leadership, you will provide insights to guide decision-making.
