Conduct onsite risk assessments, investigate exposures, and develop service plans for new and existing accounts. Collaborate with underwriters and agents to manage a service territory and provide safety training to clients.
Underwrite new business submissions, renewals, and endorsements while overseeing the growth and profitability of the North Carolina territory. Collaborate with agency partners and internal teams to promote product benefits and maintain compliance with underwriting guidelines.
Investigate suspected insurance fraud across various lines of business including auto, property, and workers' compensation. Collaborate with internal and external stakeholders to collect evidence, document findings, and support fraud detection programs.
The Senior Investigator is responsible for conducting complex investigations within the Special Investigations Unit to identify and mitigate fraudulent claims. They will manage case files, gather evidence, and collaborate with internal and external stakeholders to ensure regulatory compliance.
Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Support agency growth by leading training sessions, monitoring market trends, and collaborating with internal underwriting teams.
Handle complex insurance claims with minimal supervision, including conducting investigations and evaluating damages and liability. Negotiate settlements with insureds and attorneys while mentoring other team members.
