Handle patient calls, verify insurance eligibility, update patient information, and explain insurance benefits. Coordinate referrals, faxes, records, providers, and clinical staff while completing billing and administrative tasks, maintaining accurate documentation, and complying with HIPAA.
Process rejected or denied dental claims, submit and follow up on referrals and pre-authorizations, and verify PPO insurance, eligibility, benefits, and coverage for scheduled patients. Communicate with insurance companies and the dental team while maintaining accurate insurance documentation.
Answer calls and assist patients, verify insurance, update patient information, and manage referrals, faxes, and medical records. Explain insurance benefits, coordinate with providers and clinical staff, complete administrative and data-entry tasks, and maintain HIPAA compliance.
