Manage and maintain the complete website ecosystem, including WordPress development, PHP application support, and server administration. Ensure high availability, security, and performance optimization across all web platforms.
VELAIO
10 Remote Job Openings at VELAIO
Develop, maintain, and support business-critical custom applications and API integrations. Ensure high availability, performance, and security through database optimization and production support.
Design, configure, and operate the Amazon Connect contact center platform, including IVR flows and AI agents. Manage call recording, sentiment analysis, and outbound campaign policies.
Develop and maintain modern web and mobile applications using Angular and Ionic. Collaborate with technical and business teams to integrate REST APIs and improve UI/UX based on SOLID principles.
Design, configure, and operate the Amazon Connect contact center platform, including IVR flows and AI agents. Manage call recording, sentiment analysis, and outbound campaign policies while ensuring security best practices.
Develop, configure, and customize ServiceNow ITSM and SPM modules, including the management of workflows, scripts, and platform tables. Support integrations with external tools via APIs and participate in technical design sessions with the client.
Technically lead the ServiceNow development team and design solution architecture for ITSM and SPM modules. Act as the primary technical contact for the client regarding architecture, roadmaps, and platform governance.
Develop, configure, and customize ServiceNow ITSM and SPM modules, including system administration and script maintenance. Support external tool integrations via APIs and participate in technical design sessions and documentation.
The main responsibilities involve eliciting, analyzing, documenting, and validating functional and non-functional requirements through workshops and interviews. This role bridges the gap between business needs and the technical team by translating requirements into clear specifications, supporting development, and managing change.
Develop and maintain applications using Angular and Ionic, ensuring efficient integration of APIs and active participation in UI/UX decisions. Collaborate with technical and business teams, applying best practices and engaging in code reviews.
