The Customer Support Specialist assists renters with utility orders and explains available options via phone, text, and email. They also perform sales-adjacent activities and follow up with utility providers to ensure order completion.
You will own features from design to production, building responsive React interfaces and robust TypeScript/Node.js APIs. Additionally, you will integrate AI coding agents into your daily workflow to build and improve AI-assisted automation and workflows.
The QA Engineer will design and execute manual, exploratory, and automated tests to ensure the reliability of applications and integrations. They will also investigate defects, maintain regression suites, and collaborate with the engineering team to verify fixes and release quality.
The Utility Data Entry Specialist will review and process large volumes of addresses to identify and enter utility provider information into a database. The role involves conducting online research, verifying data accuracy, and collaborating with team members to ensure consistency.