The Customer Support Specialist assists renters with utility orders and explains available options via phone, text, and email. They also perform sales-adjacent activities and follow up with both renters and utility providers to ensure order completion.
The Customer Service Representative will assist renters with utility orders and explain available options via phone, text, and email. They will also perform sales-adjacent activities and follow up with utility providers to ensure order completion.
The Utility Data Entry Specialist will review and process large volumes of addresses to identify and enter utility provider information into a database. The role also involves conducting online research, verifying data accuracy, and collaborating with team members to ensure data integrity.
The Account Management Specialist will support client onboarding, manage day-to-day account relationships, and drive retention and satisfaction. They will also collaborate with product and engineering teams to communicate client feedback and maintain accurate CRM documentation.
