Investigate and resolve complex technical issues for customers in the LATAM region while collaborating with global Product and Engineering teams. Act as a pioneering technical resource to improve support workflows and ensure customer success.
Partner with the sales team to lead technical discovery, solution design, and product demonstrations for complex deal cycles. Act as a technical advisor to prospects while collaborating with Product and Engineering teams to inform the roadmap.
Own the full commercial lifecycle for institutional accounts, including renewals, expansions, and net-new onboarding. Act as a strategic advisor to C-level executives to drive product adoption and influence the product roadmap based on EMEA client feedback.
Drive growth in the LATAM region by identifying and closing new business opportunities across fintech and digital asset verticals. Build strategic relationships with financial institutions and collaborate with internal teams to align product direction with market needs.
The Sales Engineer will partner with the sales team to lead technical discovery, product demos, and solution design for complex enterprise deals. They will also manage technical RFPs, security questionnaires, and act as a bridge between prospects and the internal product and engineering teams.
