The Account Manager advises business owners on risk management strategies and commercial insurance solutions while maintaining relationships with members and carriers. They are responsible for classifying business risks, facilitating account reviews, and negotiating with underwriters to ensure proper coverage.
The Manager, Claims Operations leads a team of property claims employees to ensure efficient service, accurate claim evaluation, and effective negotiation. They are responsible for driving operational effectiveness, managing risk and compliance, and developing staff through regular coaching and feedback.
The Property Adjuster Specialist is responsible for conducting field inspections to assess property damage and determine the scope of loss. They will manage claims documentation and communicate findings to policyholders and internal stakeholders.
The appraiser is responsible for investigating, negotiating, and evaluating complex auto physical damage claims to ensure estimate accuracy and regulatory compliance. They must provide exceptional member service while maintaining accurate claim documentation and coordinating with internal and external stakeholders.
The Physical Damage Specialist is responsible for overseeing third-party vendors, ensuring the quality and accuracy of their work product, and resolving payment or complaint discrepancies. The role involves conducting on-site inspections, managing vendor partnerships, and providing expert decisions on physical damage losses within defined authority.
The Sr. TLE Auto Appraiser is responsible for investigating, negotiating, and evaluating complex vehicle damage claims to ensure estimate accuracy and regulatory compliance. The role involves proactive communication with members and vendors while maintaining accurate claim documentation and identifying potential subrogation or fraud.
Investigate questionable claims to protect USAA and its members from fraud. Develop fraud prevention strategies and prepare detailed investigative reports.
Investigate questionable claims to protect USAA and its members from fraud. Develop fraud prevention strategies and prepare detailed investigative reports.
