Provide timely and professional customer support across multiple digital channels and marketplaces. Manage operational tasks such as refunds and replacements while identifying process improvements to enhance the customer experience.
The Senior Designer & Product Developer will lead the creation of seasonal and evergreen products across baby, kids, and lifestyle categories. They are responsible for managing the entire product lifecycle, from initial mood boards and material selection to building detailed tech packs and coordinating with suppliers.
The Sourcing Specialist manages supplier relationships, handles RFQ processes, and oversees new product development timelines. They are responsible for ensuring compliance, maintaining accurate sourcing records, and driving cost-effective procurement strategies.
Establish and build a new credit control function from the ground up, including designing workflows and policies. Manage customer accounts, resolve billing disputes, and improve collections performance across global operations.
Process 200-300 vendor invoices and credit memos weekly using Tipalti to ensure timely payments. Monitor the procure-to-pay workflow and collaborate with internal teams to reduce aged balances and improve AP processes.
