The Technical Lead will oversee Service Desk operations, including incident management, service request fulfillment, and the implementation of continuous service improvements. They are responsible for managing team performance, workforce planning, and coordinating resources to ensure high-quality support for federal clients.
Lead the architecture, development, and sustainment of full-stack AI applications for FEMA. Collaborate with cross-functional teams to build secure, scalable, and accessible production-ready capabilities.
The AI Developer will design, develop, and operationalize secure AI/ML solutions including RAG applications, chatbots, and predictive models for FEMA. They will also implement MLOps and DevSecOps practices while ensuring compliance with security boundaries and data governance.
Provide overall technical and administrative leadership for contract performance while managing cost, schedule, and service delivery. Coordinate with government leadership and internal teams to ensure compliance, mitigate risks, and drive continuous improvement.
The Team Leader will oversee Active Directory and Identity & Access Management operations while ensuring compliance with security standards and federal regulations. They are responsible for providing technical guidance to the team, managing user provisioning, and coordinating with other IT departments to integrate services.
The Team Leader will oversee security-related support activities, including compliance, audit response, and endpoint protection within Tier 3 operations. They will partner with stakeholders to strengthen security posture and ensure alignment with organizational requirements.
