Technical Product Manager — AI
Define, prioritize, and manage AI-focused product initiatives from discovery through delivery. Coordinate technical workflows and collaborate with cross-functional teams to ensure successful product outcomes.
Ueni Ltd
Remote Job Openings at Ueni Ltd (5)
Customer Service Agent
The Customer Service Agent will support customers through chat, email, and phone by resolving day-to-day issues and managing subscriptions. They will also proactively engage with customers to ensure success and handle retention efforts for those considering cancellation.
Sales Development Representative
The Sales Development Representative will conduct outbound prospecting to generate leads and secure advertising partnerships across UENI's digital ecosystem. They are responsible for managing the full sales lifecycle, from initial outreach and pitching to negotiation and closing deals to meet revenue targets.
Retention Specialist
Manage end-to-end cancellation conversations across phone, chat, and email to retain customers and recurring revenue. Proactively identify at-risk customers using account signals and internal data to intervene before churn occurs.
Marketing Account Manager (LATAM-based)
Manage a large portfolio of small business clients by leading monthly video calls and implementing tailored marketing strategies. Collaborate with internal teams to onboard users and optimize the use of the UENI platform for business growth.