Trunk Tools, Inc.

Act as the primary tier 1 contact for customer inquiries via chat, email, and video while triaging technical issues to engineering teams. Develop support workflows, maintain technical documentation, and track key performance metrics to improve customer satisfaction.

Lead the design and scaling of a multi-agent AI platform and document processing pipelines using Kubernetes. Develop search, retrieval, and knowledge graph systems to automate core operational workflows in the construction industry.

The Account Executive will focus on new account acquisition by prospecting, qualifying leads, and closing sales for mid-market strategic accounts. They are responsible for maintaining accurate sales forecasts and managing customer relationships within the HubSpot CRM.

You will develop and enhance product features across Trunk Tools' products and build complex integrations with third-party systems. Additionally, you will ensure the reliability and scalability of the systems to support thousands of users.