The Associate Client Manager supports the Client Management team by maintaining account portfolios, ensuring data accuracy, and preparing routine client reports. They also act as a primary point of contact for client inquiries and collaborate with internal teams to ensure service quality.
You will design, build, and deploy custom data integrations to facilitate smooth client onboarding and solve unique technical challenges. Additionally, you will create reusable tools and maintain detailed documentation to support the operations team and ensure long-term system scalability.
Design and build scalable frontend and backend systems while driving the technical roadmap for the Client Portal domain. Own services end-to-end, including deployment, infrastructure management, and cross-domain integration using event-driven patterns.
The Channel Operations Specialist will support email and SMS channels by managing daily operational tasks, client communications, and performance monitoring. This role ensures that senior specialists can focus on strategic initiatives by handling routine account setup, documentation, and incident tracking.
Lead and scale the communication delivery engine for email, SMS, and messaging channels to maximize performance and revenue. Manage vendor relationships, ensure regulatory compliance, and collaborate with cross-functional teams to automate operational workflows.
Drive the technical roadmap by translating complex business requirements into scalable machine learning implementations. Take end-to-end ownership of the model lifecycle, from initial scoping to production deployment and maintenance.
Manage the full sales cycle from prospecting to closing for AI-powered SaaS products targeting collections and debt-focused teams. Achieve revenue targets by conducting discovery calls, delivering product demonstrations, and maintaining CRM hygiene in Salesforce.
Partner with the Enterprise Sales Executive to accelerate complex deals from discovery to close. Manage meeting execution, account research, and the optimization of sales materials to drive revenue growth.
