The Channel Operations Specialist will support email and SMS channels by managing daily operational tasks, client communications, and performance monitoring. This role ensures that senior specialists can focus on strategic initiatives by handling routine account setup, documentation, and incident tracking.
TrueML
10 Remote Job Openings at TrueML
Lead and scale the communication delivery engine for email, SMS, and messaging channels to maximize performance and revenue. Manage vendor relationships, ensure regulatory compliance, and collaborate with cross-functional teams to automate operational workflows.
Drive the technical roadmap by translating complex business requirements into scalable machine learning implementations. Take end-to-end ownership of the model lifecycle, from initial scoping to production deployment and maintenance.
The Integrations Engineer designs and deploys custom technical data integrations to ensure smooth client onboarding. They are responsible for creating scalable tools, maintaining detailed technical documentation, and providing expert support for complex production issues.
Manage the full sales cycle from prospecting to closing for AI-powered SaaS products targeting collections and debt-focused teams. Achieve revenue targets by conducting discovery calls, delivering product demonstrations, and maintaining CRM hygiene in Salesforce.
Partner with the Enterprise Sales Executive to accelerate complex deals from discovery to close. Manage meeting execution, account research, and the optimization of sales materials to drive revenue growth.
Architect and maintain a high-concurrency consumer payment portal, bridging the gap between backend services and a seamless web interface. Lead the technical lifecycle of product features while mentoring engineers and managing technical debt.
Manage a portfolio of approximately 15 strategic clients to drive long-term partnerships, retention, and mutual growth. Act as a strategic advisor leading Executive Business Reviews and collaborating internally with Product and Engineering to improve the platform.
The specialist serves as the operational backbone for client-facing departments, managing account intake and ensuring data integrity. They act as the primary point of contact for client inquiries and support collection staff with settlement offers and compliance reporting.
The Senior Manager, DevOps will lead infrastructure and platform engineering efforts, defining the strategic vision for cloud-native architecture and CI/CD standards. This role involves hands-on technical execution, managing cloud spend, and mentoring a team of engineers to ensure system reliability and scalability.