Design, launch, and optimize multidimensional collection strategies across email, SMS, dialing, and digital self-service channels. Partner with cross-functional teams including Data Science, Product, and Operations to drive payment conversion and improve recovery outcomes.
The Technical Program Manager will lead cross-functional initiatives from concept to launch while managing dependencies and release plans across engineering and product teams. They are responsible for driving program progress, mitigating risks, and ensuring alignment with company strategic goals through effective communication and process optimization.
The Sr. Performance Strategist will diagnose performance shifts across the company's recovery platform and translate data insights into actionable strategic recommendations. They will also lead revenue planning, design experiments, and partner with cross-functional teams to optimize client outcomes.
You will define and own the conversational AI roadmap across voice and chat channels while ensuring a unified consumer experience. Additionally, you will manage vendor relationships, drive operational metrics, and ensure compliance with financial regulatory frameworks.
The role involves executing test plans, performing functional and regression testing, and documenting defects within an Agile environment. You will collaborate with senior engineers and developers while utilizing AI-powered tools to assist in test script creation and scenario generation.
You will design, build, and maintain internal tools and services while modernizing legacy platforms to ensure reliability and performance. You will also collaborate with cross-functional stakeholders and mentor other engineers to improve the overall engineering standards.
The role involves managing account deliverables, tracking SLAs, and ensuring client requests are delivered on time. Additionally, the specialist will oversee data exchanges, conduct inventory reconciliations, and generate performance reports to support operational success.
You will own the roadmap, backlog, and operational health of key financial systems while leading the team responsible for their maintenance and improvement. Additionally, you will facilitate communication between domain teams and stakeholders to ensure seamless platform migrations and regulatory compliance.
You will build and maintain infrastructure components using Terraform and AWS while managing CI/CD workflows for reliable deployments. Additionally, you will troubleshoot containerized environments and participate in on-call rotations to ensure system stability.
The Senior Client Success Manager will manage a portfolio of enterprise clients to drive product adoption, renewals, and revenue growth. They will orchestrate cross-functional teams and conduct strategic business reviews to ensure client success and account expansion.
The Sales Representative will partner with the Enterprise Sales Executive to manage high-value deals and accelerate the sales cycle from discovery to close. Responsibilities include conducting account research, managing pipeline intelligence, and coordinating with cross-functional teams to deliver proposals and contracts.
Manage the full sales cycle from prospecting to closing for AI-powered SaaS products targeting collections and debt-focused teams. Achieve revenue targets by conducting discovery calls, delivering product demonstrations, and maintaining CRM hygiene in Salesforce.
