The Product Manager is responsible for defining product vision, strategy, and roadmaps while collaborating with cross-functional teams to build and launch successful products. They will conduct user research, manage backlogs, and lead the end-to-end product lifecycle from discovery to post-launch adoption.
Design and develop business rules to accurately allocate logistics invoice costs to clients' internal financial systems. Lead discovery workshops and perform QA analysis to ensure precise, auditable allocation logic and seamless ERP integration.
Execute the audit process to resolve exceptions for global client accounts and collaborate with carriers and customers to ensure service quality. Lead reconciliation meetings and implement standard operating procedures to enhance operational efficiency.