Architect and evolve scalable backend APIs, services, and event-driven workflows to support millions of users. Lead complex technical initiatives from discovery through implementation while mentoring engineers and improving system reliability.
TeamSnap
8 Remote Job Openings at TeamSnap
Manage a high-volume support queue to ensure high customer retention and product adoption for sports organizations. Act as the voice of the customer by triaging cases, handling escalations, and providing product feedback to internal teams.
Lead and coach the Payments engineering team while partnering with cross-functional leads to deliver critical financial capabilities. The role combines people management with direct senior engineering contributions to backend services and system reliability.
The Senior Product Designer will create intuitive user experiences for parents, coaches, and players across various platforms. This includes conducting user research, maintaining the design system, and collaborating with product and engineering teams to execute features.
Establish strong relationships with sports organization customers to ensure high retention and product adoption. Utilize a consultative sales approach to add value to customer operations and exceed business sales goals.
Define and execute the product vision, strategy, and roadmap for sports organization business features. Collaborate cross-functionally with engineering and design to ship innovative B2B features and track success metrics.
Own and execute the full enterprise sales cycle to drive new business growth within large sports organizations. Engage senior stakeholders and C-level executives to position the platform as a mission-critical tool for operational excellence.
This role involves creating and executing integrated marketing campaigns to expand the B2B customer base and drive pipeline growth, primarily by optimizing and scaling digital channels like email, paid media, and sponsorships. The manager will also own event marketing, website conversion optimization, and collaborate with sales to align lead flow and campaign execution.