The Business Development Manager is responsible for driving advisor engagement and passenger growth within an assigned geographic territory. They will work in partnership with Regional National Account Managers to develop new sales opportunities and increase market share.
The Business Development Manager is responsible for driving advisor engagement, activation, and passenger growth within key strategic partnerships. This role involves developing relationships with travel advisors and agency leadership to identify opportunities for increasing market share and passenger volume.
Manage and grow high-value agency partnerships across North America, including host agencies and consortia. Develop account growth strategies and collaborate with internal teams to increase passenger volume and revenue.
The Regional National Account Manager drives passenger growth and advisor engagement by managing a portfolio of travel agency partners. They develop business plans and execute territory strategies to increase market share across Tauck's brands.
Manage airline ticketing, hotel confirmations, and travel arrangements for over 400 Tauck Directors worldwide. Evaluate and approve special travel requests while ensuring cost control and policy compliance.
Responsible for handling inbound and outbound calls related to sales, service, and air travel. This includes booking flights, issuing tickets, and managing special requests for guests and travel advisors.
This role is responsible for the hiring and management of 50-55 US, Canadian, and International Tour Directors who work remotely globally. The manager must ensure these directors meet or exceed performance and guest satisfaction targets through consistent performance feedback.
