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Syteca

Remote Job Openings at Syteca (2)

Support Engineer

Ukraine 0-2 yrs exp Software Development

The Support Engineer will handle user inquiries via email and ticketing systems while reproducing technical issues in a controlled environment. Additionally, the role involves conducting remote troubleshooting calls, delivering technical demos, and preparing customer-oriented documentation.

Customer Success Manager

Ukraine 2-5 yrs exp Sales

The Customer Success Manager serves as the primary contact for IT security teams to maintain trusted advisory relationships and monitor customer health. They are responsible for driving platform adoption, coordinating issue resolution, and relaying customer feedback to the product team.