The Client Manager will build and maintain strong relationships with clients to ensure they maximize value from Symplicity solutions. They will also drive product adoption, manage client health, and collaborate with internal teams to deliver a seamless customer experience.
The Implementation Manager owns the end-to-end client onboarding process, from project kickoff to go-live and adoption. They act as a trusted advisor and solution expert, managing multiple projects while ensuring client satisfaction and identifying growth opportunities.
The QA Analyst will create, execute, and monitor test cases to ensure high-quality software releases while maintaining automated API and functional tests. They will also collaborate with cross-functional teams to document issues and contribute to the development of training materials for new releases.
Lead client onboarding and end-to-end software implementations, including discovery, configuration, training, project planning, and launch. Coordinate with clients and internal teams to resolve risks, support adoption, and ensure a complete handoff to ongoing client management.
The Client Success Manager will partner with clients throughout the customer lifecycle to maximize the value of Symplicity and Orbis solutions. They will act as a strategic advisor, facilitating discovery sessions, supporting implementations, and translating business requirements into actionable solutions.
