The Strategic Customer Success Manager acts as the central point of accountability for enterprise accounts, orchestrating internal teams to ensure a seamless customer experience. They are responsible for building deep relationships with executive stakeholders, driving adoption, and identifying expansion opportunities to increase business value.
You will own and extend the backend systems that power SqlDBM's AI capabilities, including AI-assisted data modeling and context-aware intelligence. You will also develop and maintain AI pipelines, API layers for enterprise integration, and Model Context Protocol servers.
You will own and extend the backend systems powering AI-assisted data modeling workflows and context-aware intelligence. This includes building AI pipelines, managing API layers for enterprise integration, and developing MCP servers for external AI agents.
