Provide expert-level technical support, fitting recommendations, and troubleshooting for hearing solutions to providers and consumers. Maintain strong customer relationships and document all interactions within CRM systems to ensure optimal product performance.
Sonova AG
9 Remote Job Openings at Sonova AG
Manage day-to-day operational administration of ecommerce and marketplace platforms, focusing on Amazon Seller Central. Ensure marketplace health through catalog quality, pricing governance, and resolution of operational cases and listing issues.
Provide expert-level technical support, fitting recommendations, and troubleshooting for hearing solutions to providers and consumers. Maintain strong customer relationships and document all interactions within CRM systems to ensure optimal product performance.
Lead the design, implementation, and optimization of SAP solutions across Production Planning, Materials Management, and Quality Engineering. Provide Level 3 support and manage business process projects from blueprinting through post-go-live support.
The role focuses on executing pricing strategies and tracking commercial performance through KPIs and analytics. It also involves serving as the functional owner of Salesforce to ensure data integrity and system optimization.
Lead the regional SIOP process and develop demand forecasts to drive revenue growth and inventory optimization across the Americas. Partner with senior leadership to manage pricing strategies, commercial analytics, and operational efficiency to improve regional profitability.
Partnership Coordinator (m/w/d) - Mobile Working | Region Nordbayern / Thüringen / Sachsen
Sonova AG
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Full Time
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2 months ago
Sonova AG
Manage and develop a partner network of hearing aid acousticians for cochlear implants across North Bavaria, Thuringia, and Saxony. Coordinate with internal sales and clinical teams to ensure high-quality lead processing and sustainable partner support.
The Sales Support Specialist will foster strong relationships with National Accounts customers and support sales performance goals by ensuring seamless account operations. Responsibilities include managing account setup, pricing maintenance, sales order placement, invoicing, and collaborating with cross-functional teams to resolve operational issues.
The Outbound Call Specialist will make 130-150 outbound calls daily to schedule patient appointments and manage leads. The role also involves maintaining consumer information using a CRM system and collaborating with clinical staff.
