The intern will support the customer care team by managing user inquiries via phone, email, and WhatsApp while maintaining internal databases. They will also assist in coordinating technical service visits and facilitating communication between users and internal departments.
The intern will support the technical operations team by preparing biogas system proposals and coordinating project information between commercial and technical departments. They will also assist in documenting project data, analyzing field feedback, and validating new product solutions.
Support the preparation of technical proposals and productive biogas system designs, coordinate proposal requests with Commercial and TechOps teams, and organize project information using Google Drive and Salesforce. Analyze field feedback and operational issues, contribute to process improvements, and assist with testing and documenting new solutions.
You will manage regional technical operations, overseeing teams and large-scale biodigester installations to ensure global quality standards. This role involves cross-departmental collaboration, technical training, and maintaining key performance indicators for the region.