Lead end-to-end implementations of WMS and TMS solutions by managing project timelines, milestones, and technical resources. Serve as the primary point of contact for customers to ensure successful go-live and alignment with business expectations.
The WMS Implementation Engineer leads end-to-end implementation projects, translating complex warehouse operational requirements into effective software configurations. They also provide ongoing customer consulting, perform data validation using SQL, and collaborate with internal teams to resolve technical issues.
The Customer Success Manager will own the ongoing success, retention, and growth of a portfolio of customers using WMS and TMS solutions. They will proactively identify customer needs, manage cross-functional initiatives, and drive product adoption to ensure measurable business value.
