The Client Success Manager serves as the primary contact for clients, building relationships and providing strategic guidance to ensure program health and ROI. They are responsible for product training, managing program adoption, and aligning SMG capabilities with client business objectives.
The Sales Executive will manage the full new-logo sales cycle, from prospecting and discovery to negotiation and contract closure. They will build and maintain a qualified pipeline of enterprise-level opportunities while sharing market insights to help shape the company's go-to-market strategy.
You will research target accounts and initiate outbound conversations to qualify prospective customers and schedule discovery meetings. You will also manage account information in CRM tools and collaborate with sales leaders to build a robust sales pipeline.