The Client Success Manager serves as the primary contact for clients, managing program health, feature adoption, and strategic partnership planning. They provide consultative guidance, deliver training on SMG tools, and align program activities with client business objectives to drive ROI.
The Client Success Consultant serves as the primary contact for clients, managing program health, adoption, and strategic partnership planning. They provide consultative guidance, deliver training on SMG tools, and align program deliverables with client business objectives.
The Sales Development Representative will source new sales opportunities through targeted outbound prospecting and lead follow-up. They will partner with sales leaders to identify key accounts and conduct discovery meetings that convert into qualified pipeline.