Provide front-line operational and technical support by resolving client requests related to applications, access, and configuration. Partner with internal teams to escalate complex issues while maintaining accurate documentation and ensuring high-quality customer service.
The role involves accelerating growth through pipeline creation by executing effective outbound prospecting, including 80+ dials daily, to generate qualified leads for sales discovery. Responsibilities also include securing at least 8 qualified discovery meetings monthly and meticulously tracking all sales activities within the CRM system.
