The Sales Development Representative will source new sales opportunities through targeted outbound prospecting and lead follow-up. They will partner with sales leaders to identify key accounts and conduct discovery meetings that convert into qualified pipeline.
The Senior Platform Engineer will design, support, and improve core infrastructure to ensure reliability, security, and performance across cloud and on-premises environments. This role involves leading incident responses, automating operational tasks, and collaborating with IT and security teams to strengthen disaster recovery and engineering practices.
Provide front-line operational and technical support by resolving client requests related to applications, access, and configuration. Partner with internal teams to escalate complex issues while maintaining accurate documentation and ensuring high-quality customer service.