Manage a large portfolio of school districts using scalable, digital-first engagement strategies to drive product adoption, retention, and expansion. Execute lifecycle playbooks and monitor telemetry data to identify risks and opportunities while collaborating with cross-functional teams to improve program performance.
You will be responsible for building the next generation of edge proxy appliance systems software deployed across thousands of school networks. This involves working closely with the OS, network stack, and fleet update pipelines to ensure high-scale reliability.
You will own core components of the fleet-wide proxy running on thousands of on-premise appliances, including OTA updates and control-plane connectivity. You will also be responsible for network stack tuning to ensure reliable performance at scale.
You will own the embedded proxy software running on a fleet of appliances deployed across thousands of school networks. This involves managing the software from the OS layer up through the AWS control plane.
Student Safety Analysts are responsible for monitoring and analyzing AI-generated alerts to identify potential safety risks for students. They must escalate urgent issues in real time while maintaining high standards of accuracy and discretion.
Lead and manage the Customer Success Operations and Renewals team to optimize post-sale customer journeys and retention. Design and implement scalable processes, data-driven systems, and automation to support business growth and customer success.
Manage complex, multi-threaded sales processes to sell SaaS solutions to large K-12 school districts. Build and maintain executive-level relationships with district administrators and technology leaders to drive student safety and wellness outcomes.
Manage the full sales cycle from prospecting to closing for SaaS solutions within small and mid-sized K-12 school districts. Build long-term relationships with educators and administrators to help schools create safer learning environments.
Manage a high volume of 200-400 Small and Mid-Market accounts using digital-first, tech-touch engagement models. Focus on improving product adoption, retention, and scaling workflows for onboarding and renewals.
Manage post-sale relationships with large K-12 school districts to drive product adoption and retention. Serve as a trusted advisor to senior education leaders to ensure strategic expansion and student wellness outcomes.
