The analyst reviews online activity flagged by AI to perform risk assessments and distinguish between curiosity and crisis. They execute communication protocols to alert school safety teams and maintain meticulous records of all incidents.
The role involves reviewing online activity flagged by AI to perform risk assessments and executing communication protocols for student safety. Analysts must manage a real-time alert queue and maintain meticulous documentation of all incidents.
Student Safety Analysts are responsible for monitoring and analyzing AI-generated alerts to identify potential safety risks for students. They must escalate urgent issues in real time while maintaining high standards of accuracy and discretion.
Lead and manage the Customer Success Operations and Renewals team to optimize post-sale customer journeys and retention. Design and implement scalable processes, data-driven systems, and automation to support business growth and customer success.
Manage a high volume of 200-400 Small and Mid-Market accounts using digital-first, tech-touch engagement models. Focus on improving product adoption, retention, and scaling workflows for onboarding and renewals.
Manage the full sales cycle from prospecting to closing for SaaS solutions within small and mid-sized K-12 school districts. Build long-term relationships with educators and administrators to help schools create safer learning environments.
Manage complex, multi-threaded sales processes to sell SaaS solutions to large K-12 school districts. Build and maintain executive-level relationships with district administrators and technology leaders to drive student safety and wellness outcomes.
Manage post-sale relationships with large K-12 school districts to drive product adoption and retention. Serve as a trusted advisor to senior education leaders to ensure strategic expansion and student wellness outcomes.
