The Customer Support Manager will lead and develop a team of support professionals to ensure high-quality service for government clients. They are responsible for managing daily support operations, monitoring performance metrics, and driving process improvements through data analysis and cross-functional collaboration.
Lead the vision, strategy, and execution of the parcel management product line while collaborating with engineering, sales, and customer success teams. Translate complex parcel and property-data challenges into intuitive, scalable software solutions for local government clients.
