Provide exceptional care, disease management, and health education to patients while supporting goal setting and personalized action plans. Coordinate with clinical team members to ensure an exceptional patient experience and contribute to the improvement of the in-app patient experience.
The Healthcare Engagement Specialist will perform outbound calls to engage and enroll patients in the company's wraparound GI care program. They are responsible for scheduling virtual nurse visits, educating patients on insurance coverage, and meeting established performance KPIs.
The Virtual Medical Assistant will conduct outbound patient intake calls and manage scheduling, appointments, and follow-ups. They are also responsible for maintaining accurate documentation in electronic health records and triaging patient messages while ensuring HIPAA compliance.
Provide exceptional patient care, disease management, and health education while creating personalized action plans to support behavior change. Coordinate with clinical team members and cross-functional product teams to ensure an effective, tech-enabled patient experience.
Provide personalized psychosocial support, counseling, and case management to patients with chronic health conditions. Lead group and one-on-one sessions focused on stress management, mindfulness, and behavioral changes to improve clinical outcomes.
Conduct outbound patient intake calls and manage scheduling and follow-ups. Handle medical records and documentation within EHR systems while triaging member messages.
Provide exceptional support to patients by assisting with onboarding, billing, and remote monitoring via chat and email. Act as a reliable point of contact to resolve patient inquiries and maintain detailed documentation of all interactions.
Deliver evidence-based care focused on nutrition, movement, and behavioral change for patients with chronic gut and metabolic conditions. Collaborate with a multidisciplinary team to provide both synchronous and asynchronous support via remote patient monitoring.
Deliver evidence-based care focused on lifestyle change management and nutrition for patients with chronic gut and metabolic conditions. Collaborate with a multidisciplinary team to provide both synchronous and asynchronous support using clinical protocols.
Lead the development of a new go-to-market channel for health systems and expand the private GI MSO partnership pipeline. Own the entire deal cycle from prospecting to closing while shaping the strategic playbook for scaling within health systems.
Provide personalized nutrition and wellness counseling to patients to reduce symptoms and improve quality of life. Collaborate with a multidisciplinary care team to deliver evidence-based lifestyle change management and foster patient accountability.
The Virtual Medical Assistant conducts outbound patient intake calls and manages scheduling and follow-ups. They are also responsible for maintaining electronic health records, triaging messages, and providing administrative support to the care team.
