The Employee Relations Manager manages complex employee relations issues, conducts objective investigations into misconduct, and provides policy-driven recommendations to leadership. They also identify trends and root causes of workplace conflict to proactively recommend training or policy updates.
The analyst acts as a technical liaison for customer service operations, managing technical ticketing and providing support for contact center solutions. They are responsible for account administration, incident coordination, and implementing process improvements to enhance system reliability.
The Sales Assistant will support personal stylists by managing appointments, processing merchandise, and maintaining precise client information. They will also assist with digital selling, social media presence, and ensuring the overall cleanliness and organization of the retail environment.
The Group Sales Manager is responsible for driving sales performance by managing and coaching selling teams to foster a culture of clienteling and excellence. They oversee daily operations, ensure high standards of customer service, and develop talent to support the store's business objectives.
The Product Procurement Specialist supports personal stylists by sourcing merchandise across various channels including store-to-store transfers and vendor direct fulfillment. They manage product requests from initiation to completion while maintaining inventory accuracy and building relationships with internal teams.
The Selling Assistant supports the Personal Stylist by managing selling appointments, processing transactions, and maintaining accurate client information. They also assist with digital selling, social media presence, and ensuring the store environment meets luxury standards.
The Regional Director will develop and implement people strategies across the West Region to drive organizational culture and performance. They will act as an executive coach to regional and store leadership while managing complex HR initiatives and talent development.
The Group Selling Manager is responsible for driving sales by leading and coaching selling teams to foster a culture of clienteling and exceptional customer service. They oversee department managers, manage performance, and ensure the effective use of technology to meet business and marketing goals.
The VP of DMM Women's Shoes is responsible for developing and executing merchandise strategies to drive growth and profitability within the luxury footwear category. This role involves leading cross-functional teams, managing brand partnerships, and optimizing product assortments to meet financial and customer-centric goals.
The External Stylist provides a personalized, luxury shopping experience by recommending tailored merchandise to clients. They are responsible for building long-term customer relationships and utilizing clienteling tools to expand business opportunities.
