Design, develop, and maintain full-stack features for an AI-driven healthcare platform automating Revenue Cycle Management. Collaborate with technical leadership to influence architecture and take ownership of features from design to production.
Recruiting
7 Remote Job Openings at Recruiting
The role involves restructuring support department processes and optimizing Freshdesk configurations, including SLAs and AI features. Additionally, the specialist will handle L2/L3 tickets and track key quality metrics like CSAT and NPS.
Provide L1/L2 technical support and monitor infrastructure for multiple client environments in an MSP setting. Administer Microsoft 365 services, manage network connectivity, and maintain detailed technical documentation and SOPs.
Lead the migration of a legacy ColdFusion e-commerce platform to a modern .NET 8 and Angular stack on Azure. Design and deliver a new greenfield Order Management System while utilizing AI coding agents to accelerate development velocity.
Provide L1/L2 technical support and infrastructure monitoring for multiple client environments in an MSP setting. Administer Microsoft 365 services, manage network connectivity, and maintain detailed technical documentation and SOPs.
The engineer will design and implement agentic features from prototype to production, including building and maintaining agent loops and tool layers. They will also work directly with client stakeholders to refine requirements and ensure alignment on expected outcomes.
The Technical Lead/Architect will define the project's technical vision, lead architecture design, and drive technical excellence across the team, enforcing quality, security, and performance standards. This role involves overseeing CI/CD processes, managing technical risks, and mentoring the cross-functional engineering team.
