RAM BPO

The Administrative & Billing Assistant manages daily operations including invoicing, collections, scheduling technicians, and payroll reporting. They also maintain administrative records and provide general support to ensure efficient service delivery.

Develop applications and modules in Oracle APEX based on functional requirements and quality standards. Perform unit testing, QA deployments, and document technical changes to ensure maintainability.

Support daily accounting operations by processing AP/AR transactions and performing bank and credit card reconciliations. Assist with month-end closing, expense reporting, and maintaining accurate financial records.

The role focuses on coordinating daily schedules, managing shift coverage, and tracking employee attendance. It also involves administrative operations support and professional communication between employees and management in both English and Spanish.

The role involves being the primary contact for clients using a customs clearance platform, answering support tickets, and troubleshooting software issues. Responsibilities also include reviewing documentation, resolving tariff-related questions, and building positive client relationships.

The primary responsibility involves designing and executing inbound and outbound lead generation campaigns, which includes creating necessary assets like landing pages and automated workflows. This role is accountable for delivering Qualified Business Leads (QBLs) to the sales team while continuously analyzing and optimizing performance.