About Our Client

Our client is a well-established U.S. company specializing in residential and commercial garage door installation, maintenance, and repair services. Their commitment to exceptional customer service and operational excellence has made them a trusted provider in their market.

As part of their administrative team, you'll play a key role in ensuring smooth daily operations by managing billing, collections, scheduling, and administrative processes.

What You'll Do

As the Administrative & Billing Assistant, you'll support the day-to-day administrative operations of the company by ensuring accurate invoicing, timely collections, efficient scheduling, and payroll reporting.

Your responsibilities will include:

• Create and process customer invoices using QuickBooks.

• Send invoices to customers after services have been completed.

• Follow up on outstanding invoices and manage customer collections professionally.

• Coordinate and schedule technicians for maintenance, repair, and installation appointments.

• Maintain and update customer information and service schedules.

• Prepare payroll-related reports for internal processing.

• Keep administrative records organized and up to date.

• Communicate with customers and internal team members to ensure efficient service delivery.

• Provide general administrative support as needed.

What We're Looking For

We're looking for someone who is highly organized, responsible, and capable of managing multiple priorities while providing outstanding administrative support.

Requirements

• Advanced English (B2+ or higher).

• Previous experience as an Administrative Assistant, Virtual Assistant, Billing Assistant, Accounting Assistant, or similar role.

• Experience using QuickBooks is a plus.

• Experience with invoicing and accounts receivable (collections).

• Excellent organizational and multitasking skills.

• Strong attention to detail.

• Professional written and verbal communication skills.

• Proficiency in Microsoft Office and Google Workspace.

• Ability to work independently while collaborating with a remote team.

Compensation & Benefits

• Salary: COP $2,250,000 + Transportation Allowance.

• Indefinite-term employment contract.

• Fully remote position.

• Monday through Friday schedule.

• Paid Colombian holidays and legal benefits.

• Opportunity for professional growth.

• Supportive and collaborative work environment.

Schedule

Monday – Friday

7:30 AM – 5:00 PM

Work Location

Remote (Colombia)

Please note: Although this is a remote position, candidates must have the availability to attend our Medellín office whenever required for operational or business needs.

Why Join RAM BPO?

At RAM BPO, we believe our people are our greatest asset. We foster a collaborative, supportive, and growth-oriented environment where your contributions are valued and your professional development is encouraged.

If you're looking for a stable opportunity with a growing U.S. company and enjoy administrative work, billing, and customer coordination, we'd love to meet you.

Apply today and become part of our team!