The Site Operations Specialist manages media placements across Rakuten's platforms, serving as the primary contact for merchant partners. They are responsible for end-to-end quality assurance, process improvements, and executing high-priority campaigns during peak periods.
The role involves leading a team of analysts to deliver scalable Workday reporting solutions while consulting with HR stakeholders to meet business needs. Additionally, the manager will oversee the implementation of a third-party people analytics platform and drive continuous improvement in reporting practices.
Plan and manage resources for online and offline data collection projects to achieve specific KPIs and goals. Ensure client satisfaction by monitoring commissioned projects and collaborating with local vendors to resolve issues.
The role involves translating and proofreading English content into Traditional Chinese for the Hong Kong market to ensure high quality and cultural relevance. Responsibilities include maintaining language resources, managing vendors, and collaborating with stakeholders to standardize localization initiatives.
Provide data-driven consulting and solution proposals to small-scale accommodation facilities to maximize their sales and customer acquisition. Manage internal projects and provide operational support via remote communication tools to improve business efficiency.
The data scientist will define problems for ad delivery optimization and design KPIs/metrics, while also engaging in data preprocessing, modeling, and online deployment. They will collaborate with internal stakeholders to support decision-making and ensure continuous improvement of ad serving algorithms.
