The VP of Customer Success and Support will lead the post-sales organization, overseeing retention, renewals, and technical support strategies. They will also act as a key liaison between the customer base and internal teams like Product and Engineering to drive roadmap decisions and customer satisfaction.
You will drive revenue through Prophecy's partner ecosystem by building and scaling effective co-sell programs and relationships. You will act as the primary point of contact for strategic cloud partners while collaborating with internal sales teams to manage deals from discovery to close.
