The VP of Customer Success and Support will lead the post-sales organization, overseeing retention, renewals, and technical support strategies. They will also act as a key liaison between the customer base and internal teams like Product and Engineering to drive roadmap decisions and customer satisfaction.
The Enterprise Customer Success Manager is responsible for driving technical adoption and value realization for enterprise customers. They act as a primary technical point of contact, orchestrating cross-functional teams to ensure successful platform implementation and long-term renewal.
The Account Executive will drive the entire sales cycle from prospecting to closing new business within an assigned territory. They will coordinate with cross-functional teams to manage complex sales cycles and provide accurate revenue forecasting.
The Senior Director of Revenue Operations will own the end-to-end revenue funnel, building and maintaining the operating system for predictable revenue growth. They will lead a team to manage CRM configurations, forecast integrity, and cross-functional alignment between marketing, sales, and finance.
The Marketing SDR will manage the full top-of-funnel lifecycle by qualifying inbound leads and executing multi-touch outbound prospecting strategies. They will collaborate with the marketing and sales teams to ensure a seamless transition of qualified opportunities and maintain accurate data in Salesforce.
You will drive revenue through Prophecy's partner ecosystem by building and scaling effective co-sell programs and relationships. You will act as the primary point of contact for strategic cloud partners while collaborating with internal sales teams to manage deals from discovery to close.
