The incumbent handles incoming customer inquiries and resolves concerns to provide a seamless experience for patients and guarantors. They are also responsible for collecting outstanding balances through outbound calls and providing financial counseling resources.
The Living Donor Transplant Coordinator serves as the primary point of contact for living kidney donors, guiding them through the evaluation process and coordinating care. They collaborate with the multidisciplinary transplant team to manage patients from referral through transplantation and beyond.
The Senior Analyst provides oversight and support for revenue cycle integrity and workflow processes using data analytics. They work to improve revenue cycle production and efficiency while implementing internal controls and collaborating with IT on system issues.
Design, build, test, validate, and support Epic clinical and revenue cycle applications, including implementing approved configuration changes and providing periodic 24/7 on-call Tier III support. Collaborate with clinical and financial teams to design future-state workflows, configure Epic to support them, and maintain relationships with application users and stakeholders.
The Application Coordinator is responsible for the design, build, testing, and ongoing support of Epic clinical and revenue cycle applications. They also provide tier III level support and collaborate with interdisciplinary teams to implement system configurations.
The Charge Capture Associate reviews and analyzes clinical documentation to ensure accurate and compliant charge submission. They are responsible for assigning departmental procedure codes and CPT evaluation and management facility codes.
The Principal Trainer is responsible for mastering Epic applications and Piedmont-specific workflows to develop and implement comprehensive training programs. They also manage training environments, provide user support, and collaborate with workgroups to design and build system functionality.
The Inpatient Coder is responsible for reviewing, analyzing, and coding hospital inpatient medical records. They must accurately select and sequence ICD-9-CM and ICD-10-CM/PCS diagnosis and procedure codes.
The surgical coder reviews, analyzes, and codes medical records for general surgical specialties to ensure accuracy and compliance. They also provide technical guidance to staff and audit claims to minimize denials.
The Application Coordinator is responsible for the design, build, testing, and ongoing support of clinical and revenue cycle applications. They also provide tier III level support and collaborate with interdisciplinary teams to implement system configurations.
The E&M Coder reviews and analyzes medical documentation to assign accurate ICD-10, CPT, and HCPCS codes for billing. They also provide technical guidance to physicians and audit claims to ensure medical necessity and minimize denials.
The Inpatient Coder is responsible for reviewing, analyzing, and coding hospital inpatient medical records. They must accurately select and sequence ICD-9-CM and ICD-10-CM/PCS diagnosis and procedure codes.
This role focuses on optimizing revenue cycle technology and Epic functionality to improve efficiency and automation. The specialist will plan and execute technical system implementations while providing ongoing support and training to end-users.
Review and analyze outpatient medical record documentation, then assign appropriate codes for medical, diagnostic, and procedural information. The primary coding areas are diagnostic/clinical, emergency room, recurring, and specimen patient types.
Audit and validate hospital coding and abstracted information for specified patient types, and educate coding staff on identified improvement areas. Support CDI staff with documentation, coding, and regulatory compliance education, and maintain hospital coding policies to improve quality and accuracy.
Review and analyze hospital outpatient medical record documentation, then assign appropriate codes according to coding guidelines and criteria. The primary coding focus is diagnostic and clinical, emergency room, recurring, and specimen patient types in an acute hospital setting.
Review medical records and code diagnostic and complex procedural information across medical and surgical specialties using ICD-10, CPT, modifiers, and HCPCS. Abstract accurate information, review medical necessity, audit orders and claims, prepare reports, and guide physicians and staff in resolving coding issues.
Review and code medical records for diagnostic and complex surgical procedures using ICD-10, CPT, and HCPCS codes, and accurately enter demographic and coding information. Review medical necessity, audit orders and claims for accuracy, prepare reports, and provide coding guidance to physicians and departmental staff.
The consultant is responsible for leading and facilitating revenue cycle operational effectiveness and performance improvement initiatives. They will scope projects, develop project plans, and conduct root-cause investigations to drive revenue opportunities and improve patient experiences.
The Application Coordinator is responsible for the design, build, testing, and ongoing support of Epic clinical or revenue cycle applications. They work with interdisciplinary teams to design future-state workflows and provide tier III support for the system.
