You will be responsible for testing new features and bug fixes for correctness and UI/UX quality while building and maintaining an automated end-to-end test suite. Additionally, you will reproduce customer-reported bugs and establish the company's QA processes from scratch.
The role involves researching and improving LLM behavior for real-time voice conversations through fine-tuning and rigorous experimentation. You will build evaluation frameworks and analyze production data to enhance model reliability, naturalness, and task completion.
You will build and manage Phonely's partner ecosystem from scratch, defining the strategy and recruiting various types of partners. You will also create enablement materials, manage partner pipelines, and collaborate cross-functionally to drive revenue through the channel.
The Enterprise Account Executive will own the full-cycle sales process, from sourcing pipeline through their network to closing complex deals with enterprise buyers. They will also partner with internal teams to scope pilots, capture market feedback, and represent the company at industry events.
