The Director of Growth Marketing owns the member-growth strategy across the full lifecycle, including acquisition, activation, and retention. They lead the growth marketing team, manage the budget, and collaborate with cross-functional partners to drive membership growth and share of wallet.
The Mortgage Loan Officer is responsible for establishing professional member relations and originating various types of mortgage loans. They must monitor loan applications through the processing stage while building referral channels with realtors, builders, and branches.
The Account Resolution Specialist manages delinquent accounts by contacting members to establish payment plans and recover assets. They also perform account maintenance, prepare files for repossession or charge-off, and provide guidance to branch staff.
