The role involves providing technical support and troubleshooting to clients via email, SMS, and phone in both English and French. You will also document interactions in Salesforce and collaborate with internal teams to resolve complex issues.
The Bilingual Technical Support Specialist serves as the primary point of contact for clients, providing technical assistance and troubleshooting via email, SMS, and phone. They are responsible for maintaining high customer satisfaction, documenting interactions in Salesforce, and collaborating with internal teams to resolve issues.
The specialist serves as the primary point of contact for clients, providing technical assistance and troubleshooting via email, phone, and SMS. They are responsible for documenting interactions in Salesforce and collaborating with internal teams to resolve complex issues.
The Bilingual Technical Support Specialist serves as the primary point of contact for clients, providing technical assistance and troubleshooting via email, SMS, and phone. The role involves documenting interactions in Salesforce and collaborating with internal teams to resolve complex issues efficiently.
Deliver expert training and support for the accounting module of the Dealer Management Software to new and existing customers. Conduct both virtual and onsite training sessions to ensure smooth software implementation and customer success.
Deliver expert training and support for the accounting module of the Dealer Management Software to new and existing customers. Conduct both virtual and onsite training sessions while maintaining positive, solution-focused relationships with clients.
The Project Manager leads and executes software conversion projects for automotive dealership clients, serving as the primary point of contact. They are responsible for coordinating training, ensuring data integrity, and managing system integrations while traveling to client sites.
Deliver expert virtual and onsite training for the company's Dealer Management Software to new and existing customers. Manage training sessions independently while fostering positive, solutions-focused relationships to ensure customer success.
Deliver expert virtual and onsite training to customers on the Sales module of the Dealer Management Software. Manage assigned training sessions independently while fostering positive, solutions-focused relationships with clients.
Deliver expert virtual and onsite training for Dealer Management Software to new and existing customers. Manage training sessions independently, handle support tickets, and maintain positive, solutions-focused relationships with clients.
The Senior Manager will lead demand generation and ABM strategies to drive pipeline growth through disciplined performance marketing and cross-channel optimization. They will oversee paid media, marketing automation, and website performance while mentoring the team to ensure cohesive funnel execution.
The Senior Manager will lead demand generation and ABM strategies to drive pipeline growth through disciplined performance marketing and cross-channel optimization. They will oversee paid media, marketing automation, and website performance while mentoring the team to ensure a cohesive, data-driven demand engine.
Deliver expert virtual and onsite training for Dealer Management Software to new and existing customers. Manage implementation processes, provide technical support, and maintain positive, solutions-focused relationships with dealership partners.
