Provide exceptional customer service through phone, live chat, and email regarding accounting, payroll, and tax-related software inquiries. Act as a liaison between customers and internal teams to provide insights for product development and enhancements.
Design, build, and maintain scalable PostgreSQL databases and data infrastructure while optimizing performance and reliability. Collaborate with engineering teams to develop data pipelines and provide technical leadership for database best practices.
You will design, build, and maintain scalable web-based applications for payroll and accounting software. This involves collaborating with cross-functional teams, participating in code reviews, and contributing to architecture and design decisions.
