The Renewal Representative will manage the end-to-end renewal process for Parallels Desktop customers and identify opportunities for upselling or cross-selling. They will also maintain accurate records in Salesforce and collaborate with internal teams to ensure renewal targets are met.
The Customer Success Manager is responsible for managing a portfolio of strategic mid-market customers in EMEA and APAC to drive retention, expansion, and long-term success. They will lead the renewal lifecycle, develop success plans, and collaborate with internal teams to ensure customers realize measurable business value.
The role involves managing the operational side of the partner program, including Salesforce reporting, campaign data, and MDF budget management. You will also oversee the partner portal, maintain training content, and ensure data consistency across marketing and BI tools.
The GRC Analyst will monitor organizational compliance, manage third-party risk, and respond to customer security questionnaires. They will also lead audits against frameworks like SOC 2 and ISO 27001 while maintaining the company's risk register.
The Senior Manager will lead the organization's Governance, Risk, and Compliance program, focusing on third-party risk management, audit readiness, and policy development. They will also oversee security and privacy incident responses while coordinating with cross-functional teams to ensure regulatory compliance.
The Senior Data Analyst will analyze customer behavior across the digital ecosystem to drive acquisition, retention, and conversion strategies. They will partner with stakeholders to build scalable dashboards and provide data-driven insights to support business objectives.
The role involves serving as an embedded legal partner to product and engineering teams to provide risk-calibrated guidance on AI, privacy, security, and intellectual property. You will also create and manage legal compliance processes throughout the product lifecycle and negotiate complex commercial agreements.
The Senior Corporate Counsel will serve as an embedded legal partner to Product and Engineering teams, providing guidance on privacy, AI governance, IP, and regulatory compliance throughout the product lifecycle. They will also draft and negotiate complex commercial agreements and manage legal review processes to ensure product alignment with global standards.
You will define architectural roadmaps and lead the strategic decomposition of a mature Django application into scalable microservices. Additionally, you will act as a technical cornerstone, partnering with leadership to enforce standards and mentor a team of engineers.
The Business Development Representative will drive outbound prospecting efforts through strategic campaigns and manage the recruitment and onboarding of new ISV, MSP, and CSP partners. They will also qualify inbound leads and transition opportunities to the sales team while maintaining accurate data in the CRM.
