Lead and grow the data team while remaining hands-on with data architecture, modeling, and infrastructure. Partner cross-functionally to deliver trusted analytics and align data strategy with broader business and product priorities.
Outschool
4 Remote Job Openings at Outschool
Resolve escalated customer support tickets from parents and teachers primarily via email. Handle complex Trust & Safety escalations involving sensitive content and provide feedback to the broader CX team.
Lead and mentor a team of 5-10 engineers while remaining hands-on with architecture and codebase contributions. Drive the engineering strategy for a new AI-powered platform and scale existing marketplace user journeys.
Lead high-impact engineering initiatives for a new AI-guided educational platform focusing on personalized discovery and payments. Partner with cross-functional leadership to align on technical strategy and mentor engineers in AI-native development workflows.