Outschool

Lead cross-functional execution of public-funding and Education Savings Account (ESA) initiatives across various departments to ensure on-time delivery. Act as the internal expert on ESA families to optimize product, marketing, and support experiences while driving AI-enabled operational efficiencies.

Own and scale the global paid search strategy across Google, Bing, and ChatGPT, focusing on keyword architecture and budget management to meet acquisition goals. Utilize AI tools to optimize ad copy and workflows while providing data-driven performance insights to leadership.

Lead and grow the data team while remaining hands-on with data architecture, modeling, and infrastructure. Partner cross-functionally to deliver trusted analytics and align data strategy with broader business and product priorities.

Resolve escalated customer support tickets from parents and teachers primarily via email. Handle complex Trust & Safety escalations involving sensitive content and provide feedback to the broader CX team.

Lead high-impact engineering initiatives for a new AI-guided educational platform focusing on personalized discovery and payments. Partner with cross-functional leadership to align on technical strategy and mentor engineers in AI-native development workflows.