The representative serves as the primary point of contact for customers and partners, handling inbound and outbound communications to resolve inquiries. They are responsible for documenting all interactions in the CRM and providing administrative support to ensure exceptional patient-centered service.
Orgenesis, Inc.
29 Remote Job Openings at Orgenesis, Inc.
Provide comprehensive administrative and operational support to executives, managers, and clinical operations teams. Manage scheduling, documentation, and communication to ensure efficient daily operations within a biotechnology environment.
The role involves accurately entering and maintaining business, clinical, and financial data across various company databases and enterprise systems. Additionally, the position provides administrative support to multiple departments and ensures the integrity and confidentiality of organizational records.
Manage day-to-day interactions with healthcare partners and research institutions to ensure service requests are handled efficiently. Serve as the primary liaison between clients and internal departments to maintain high satisfaction and accurate account records.
Lead the organization's recruitment strategy and execution across clinical, scientific, and corporate functions to build high-performing teams. Oversee the full recruitment lifecycle, manage recruiting staff, and partner with senior leadership on workforce planning and employer branding.
Serve as the primary virtual point of contact for clients and partners by managing inbound communications and routing inquiries. Provide comprehensive administrative support, including calendar management, document maintenance, and cross-functional coordination.
Provide administrative support for recruitment, onboarding, and benefits administration while maintaining accurate employee records. Assist in coordinating training programs and supporting employee relations to foster a positive workplace culture.
Design, develop, and maintain scalable full-stack web applications and enterprise software solutions to support business and clinical operations. Collaborate with cross-functional teams to build responsive front-end interfaces and secure back-end services.
The Recruiting Coordinator manages the end-to-end candidate experience by scheduling interviews, maintaining ATS data, and coordinating onboarding. They provide critical administrative support to the Talent Acquisition team to ensure efficient hiring across various departments.
Provide real-time customer support via live chat platforms to healthcare partners and stakeholders while managing multiple conversations simultaneously. Responsibilities include troubleshooting issues, managing support tickets, and collaborating with cross-functional teams to improve customer experience.
Provide comprehensive administrative and operational support to executives and multiple departments within a biotechnology environment. Manage calendars, coordinate project timelines, and handle professional communications with global stakeholders.
The role focuses on entering, verifying, and maintaining accurate data across company databases and enterprise systems. It also involves managing electronic and physical records while ensuring compliance with data governance and privacy regulations.
Manage global billing operations, including generating accurate invoices and processing payments for healthcare and biotechnology services. Coordinate with finance and operations teams to ensure timely revenue recognition and maintain compliant financial records.
The role focuses on managing customer onboarding, tracking engagement, and ensuring a seamless journey for stakeholders across the POCare platform. It involves coordinating internal follow-ups, maintaining CRM records, and collaborating cross-functionally to support customer retention and satisfaction.
The HR Coordinator provides administrative support for recruitment, onboarding, and the maintenance of confidential employee records. They also assist with benefits administration, HR compliance, and employee engagement initiatives to support the company's global platform.
Serve as the primary point of contact for customer inquiries and resolve issues across various communication channels. Maintain accurate customer records in CRM systems and collaborate with internal teams to ensure high-quality service delivery.
The Billing Specialist is responsible for preparing and processing invoices for clinical and laboratory services while managing accounts receivable and resolving payment discrepancies. They ensure financial compliance with healthcare regulations and collaborate across departments to optimize billing processes.
Provide front-line assistance to customers and healthcare partners via phone, email, and chat to resolve issues and ensure a seamless experience. Manage support tickets in CRM systems, escalate complex cases, and collaborate cross-functionally to improve products and services.
The HR Coordinator supports daily HR operations, including recruitment, onboarding, and benefits administration. They are responsible for maintaining confidential employee records and ensuring compliance with labor laws and company policies.
The Medical Records Clerk is responsible for creating, maintaining, and auditing patient and clinical records to ensure accuracy and regulatory compliance. This includes processing record requests, performing data entry into EHR systems, and collaborating with cross-functional teams to manage health information.
The Records Clerk is responsible for organizing, maintaining, and safeguarding electronic and physical business, clinical, and compliance records. This includes managing document control, performing data entry, and ensuring regulatory compliance across various departments.
The Database Developer is responsible for designing, implementing, and maintaining enterprise database systems to support business, research, and clinical operations. Key duties include optimizing SQL queries, managing data integration via ETL workflows, and ensuring data security and compliance.
The role involves accurately entering, updating, and verifying data within company databases and management systems to ensure data integrity. Additionally, the clerk is responsible for maintaining electronic and physical records, performing audits, and generating reports for management.
Serve as the primary point of contact for customer inquiries and issue resolution across various communication channels. Collaborate cross-functionally to maintain accurate customer records and improve service delivery processes.
The Database Assistant is responsible for the entry, maintenance, and validation of organizational databases to ensure data integrity and security. The role also involves generating routine reports and collaborating across departments to support operational efficiency and compliance.
The Payroll Assistant supports payroll administration by processing various payroll cycles, managing timekeeping, and maintaining accurate employee compensation records. They are also responsible for handling benefits deductions, ensuring regulatory compliance, and resolving employee inquiries regarding pay.
The Customer Success Manager is responsible for building strategic relationships with healthcare partners and stakeholders to drive customer satisfaction and retention. They lead onboarding initiatives, monitor health metrics, and collaborate cross-functionally to ensure clients maximize value from the POCare platform.
Provide first-line technical support and troubleshooting for internal teams and external clients using Orgenesis digital platforms. Manage the full incident lifecycle via ticketing systems while maintaining system documentation and monitoring performance.
The Member Support Specialist serves as the primary contact for member inquiries, assisting with onboarding, account management, and issue resolution within the POCare ecosystem. They are responsible for tracking cases in CRM systems and collaborating cross-functionally to ensure a seamless member experience.
