Orgenesis is seeking a detail-oriented and analytical Billing Specialist to support billing operations, revenue cycle management, and financial compliance across our biotechnology, healthcare services, and cell and gene therapy programs. The Billing Specialist will be responsible for preparing and processing invoices, managing accounts receivable activities, resolving billing discrepancies, maintaining accurate financial records, and ensuring compliance with company policies and applicable healthcare billing regulations.

The ideal candidate possesses strong organizational skills, healthcare or life sciences billing experience, and the ability to work collaboratively with finance, operations, research, and clinical teams.

Essential Responsibilities

Billing & Invoicing

• Prepare, review, and process customer invoices accurately and timely.
• Generate invoices for clinical services, laboratory services, contract research activities, manufacturing services, and other company offerings.
• Verify billing information against contracts, purchase orders, service agreements, and approved pricing schedules.
• Monitor billing cycles and ensure invoices are submitted according to contractual requirements.
• Maintain billing records and supporting documentation.

Accounts Receivable Management

• Track outstanding balances and follow up on overdue accounts.
• Reconcile customer accounts and resolve payment discrepancies.
• Process credit memos, adjustments, and account corrections when necessary.
• Coordinate collection activities while maintaining positive client relationships.
• Support monthly accounts receivable reporting.

Financial Compliance & Documentation

• Ensure billing activities comply with applicable accounting standards and healthcare regulations.
• Maintain confidentiality of financial and patient-related information.
• Assist with internal and external audits by providing supporting documentation.
• Support adherence to company financial controls and policies.

Reporting & Analysis

• Prepare billing, collections, and revenue reports.
• Analyze billing trends and identify process improvement opportunities.
• Assist management with revenue forecasting and reconciliation activities.
• Monitor key performance indicators related to billing accuracy and collection effectiveness.

Cross-Functional Collaboration

• Work closely with Finance, Operations, Clinical, Research, Procurement, and Business Development teams.
• Coordinate with customers, vendors, hospitals, and strategic partners regarding billing inquiries.
• Support implementation and optimization of billing systems and processes.
• Participate in special projects and financial initiatives as assigned.

Qualifications

Required

• Associate's degree in Accounting, Finance, Business Administration, or related field.
• 2–5 years of billing, accounts receivable, or revenue cycle experience.
• Proficiency in Microsoft Excel and accounting software.
• Strong understanding of invoicing procedures and financial recordkeeping.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Preferred

• Bachelor's degree in Accounting, Finance, or related discipline.
• Experience in biotechnology, healthcare, pharmaceutical, laboratory, clinical research, or medical services environments.
• Knowledge of healthcare reimbursement and revenue cycle processes.
• Experience with ERP systems such as SAP, NetSuite, Oracle, Microsoft Dynamics, or similar platforms.
• Understanding of GAAP accounting principles.
• Experience supporting audits and regulatory compliance activities.

Key Competencies

• Financial Accuracy
• Analytical Thinking
• Problem Solving
• Customer Service Orientation
• Time Management
• Attention to Detail
• Team Collaboration
• Ethical Judgment
• Process Improvement Mindset

Physical Requirements

• Prolonged periods of sitting and working on a computer.
• Ability to communicate effectively in meetings and presentations.
• Occasional travel may be required based on business needs.

Benefits

Health & Wellness

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) or Flexible Spending Account (FSA)

Financial Benefits

• Competitive Salary
• Annual Performance Bonus Eligibility
• 401(k) Retirement Plan with Company Match
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance

Time Off

• Paid Time Off (PTO)
• Paid Holidays
• Sick Leave
• Bereavement Leave
• Jury Duty Leave

Professional Development

• Training and Development Programs
• Tuition Reimbursement (where applicable)
• Professional Certification Support
• Career Advancement Opportunities

Work-Life Balance

• Flexible Work Arrangements (position dependent)
• Hybrid or Remote Work Opportunities (where applicable)
• Employee Recognition Programs

Equal Employment Opportunity Statement

Orgenesis is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic under applicable law.