The Sales Support Associate manages administrative and commercial functions, including calendar and travel management for sales leadership. They also maintain the CRM system and serve as a key point of contact for external partners and clients.
The Sales Development & Enablement Representative acts as the primary point of contact for prospective health plan clients, building a qualified pipeline through outbound and inbound prospecting. They also support the sales team by managing proposals, sales collateral, and maintaining accurate CRM data to facilitate deal progression.
The Senior Provider Relations Specialist drives the adoption and utilization of digital prior authorization platforms by managing provider relationships and conducting training. They also coordinate onboarding, support operational readiness, and collaborate with internal teams to implement strategic initiatives.
The Associate Sales Executive drives business development through outbound activities and manages prospect accounts to win new business. They also support the sales team by maintaining CRM data, assisting with proposals, and participating in the RFP process.
The Senior Director of Data Engineering will define and execute the enterprise data engineering strategy and architecture while leading a high-performing team. They will partner with cross-functional leadership to ensure data is secure, scalable, and accessible to support analytics, AI, and clinical operations.
The Clinical Pharmacist facilitates the prior authorization case review process and provides clinical recommendations on coverage determination. They also support department projects, including training and the development of drug-related clinical information.
The Director of Operations Excellence will lead the design, development, and continuous improvement of non-clinical operations processes within the utilization management business unit. This role involves optimizing case intake, processing, and call center management while driving operational transformation and strategic initiatives.
The UM Trainer is responsible for designing, coordinating, and delivering training programs to support the onboarding and ongoing education of Utilization Management team members. This role also involves monitoring training effectiveness, ensuring compliance with regulatory standards, and collaborating with cross-functional teams to drive performance improvement.
The Data Analyst will serve as a strategic partner to Operations by identifying measurement gaps and developing scalable analytics solutions. They are responsible for building dashboards, defining KPIs, and providing actionable insights to drive organizational performance.
The Implementation Project Manager plans and executes initiatives on time and budget while managing client relationships and stakeholder expectations. They are responsible for the end-to-end implementation process, from project planning and risk mitigation to operational readiness and post-implementation handoffs.
Lead and manage a team of Phone Intake specialists to ensure accurate case intake and exceptional inbound call performance. Accountable for meeting service level agreements (SLAs), quality standards, and turnaround time requirements through coaching and operational oversight.
The Case Review Specialist manages clinical documentation and processes pre-authorization requests to ensure timely determinations. They collaborate with clinical and non-clinical staff to facilitate case discussions and maintain internal systems.
