The L3 Systems Engineer will resolve escalated incidents and provide technical mentorship within a hybrid cloud environment. They are responsible for designing, deploying, and maintaining scalable architectures across AWS, Azure, and on-premises infrastructure.
Provide day-to-day IT support and manage onboarding, role changes, terminations, and access requests across Okta, Microsoft Entra ID, Microsoft 365, and other approved applications. Maintain accurate ServiceNow records, coordinate equipment and service-provider handoffs, support access reviews and audit evidence, and document procedures and transition work.
