Handle customer inquiries and resolve complaints via email, chat, and phone for the Hong Kong market. Maintain accurate interaction records and collaborate with the team to improve customer service processes.
MoneyHero Group
4 Remote Job Openings at MoneyHero Group
The role involves formulating marketing strategies and executing digital campaigns for insurance products in the Hong Kong market. Responsibilities include managing campaign schedules via Monday.com and optimizing performance to drive profitable growth.
Support end-to-end marketing campaigns and reporting functions for Creatory in Hong Kong. Responsibilities include managing affiliate plans, coordinating with stakeholders, and tracking key performance metrics to optimize acquisition campaigns.
Lead the end-to-end product design process and integrate AI tools to accelerate ideation and production. Manage and mentor a small team of designers while collaborating with cross-functional leadership to align user experience with business goals.
