Manage the end-to-end member journey by resolving complex client concerns and facilitating onboarding and retention. Proactively engage members to schedule veterinary appointments and maintain accurate medical records.
Modern Animal
2 Remote Job Openings at Modern Animal
Virtual Care Veterinary Technician - Prescriptions Team | Full-Time
Modern Animal
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Full Time
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19 days ago
Modern Animal
Provide virtual support and education to pet owners regarding prescriptions and health via chat, phone, and email. Manage fulfillment requests, triage cases, and maintain accurate patient medical records.