You will manage a client portfolio to develop sustainable tire life-cycle models and identify new business opportunities. Your role involves training resellers on Michelin offers and working closely with Business Developers to execute regional sales plans.
Manage the sales territory, retain and develop customers such as tire dealers, transport companies, and other large fleet operators, and identify opportunities to grow revenue and margins. Advise customers on tire, service, and sustainability solutions, negotiate prices and contracts, represent Michelin at customer visits and industry events, and coordinate customer needs with internal teams.
You will independently manage a sales territory, building and maintaining relationships with tire dealers, transport companies, and fleet operators. Additionally, you will analyze customer needs to provide tailored solutions while actively driving sales growth and margin improvement.
Provide remote operational support to ensure the efficiency of Michelin's mobility services and products. Support the company's mission of sustainably improving the mobility of goods and people.
Ensure customer satisfaction and increase NPS through consultancy visits, problem resolution, and the implementation of new solutions. Focus on reducing churn and identifying growth opportunities through technical support and KPI monetization.
Responsible for expanding the Michelin Connected Fleet brand through B2B prospecting, territory management, and achieving sales targets. Focuses on managing the entire sales journey, from lead engagement to customer satisfaction and churn prevention.
Lead global security incident response efforts, including the detection, containment, and remediation of intrusions, malware, and ransomware. Proactively track emerging threats and mentor junior analysts to reduce organizational risk.
