Manage and grow customer relationships across the assigned territory by visiting transport operators, fleets, and dealers. Conduct hands-on technical inspections of trucks and tyres to gather data and recommend appropriate commercial solutions.
You will independently manage a sales territory, building and maintaining relationships with tire dealers, transport companies, and fleet operators. Additionally, you will analyze customer needs to provide tailored solutions while actively driving sales growth and margin improvement.
Provide remote operational support to ensure the efficiency of Michelin's mobility services and products. Support the company's mission of sustainably improving the mobility of goods and people.
Ensure customer satisfaction and increase NPS through consultancy visits, problem resolution, and the implementation of new solutions. Focus on reducing churn and identifying growth opportunities through technical support and KPI monetization.
Responsible for expanding the Michelin Connected Fleet brand through B2B prospecting, territory management, and achieving sales targets. Focuses on managing the entire sales journey, from lead engagement to customer satisfaction and churn prevention.
Lead global security incident response efforts, including the detection, containment, and remediation of intrusions, malware, and ransomware. Proactively track emerging threats and mentor junior analysts to reduce organizational risk.
